How to Reset Your Password

How to Reset Your Password

1. Access the event platform using the link or URL provided by the event organizer

2. At the top of the page, click the Login button


3. Click the Forgot Password link on the login page

4. Type in the email address you used to register for the event, then click the Email Password Reset Link button. 

5. You will receive an email from wecare with instructions on how to reset your password



EVA Tip: If you do not receive the email, be sure to check your Spam and Junk folders
6. Type in your new password and click the Change Password button


EVA Tip: Your password must contain the following: 
1 lowercase letter and 1 UPPERCASE letter
1 number (0-9)
1 special character (!@#$%^&)
A minimum of 8 characters