Creating a New Sales Order
The Sales Order feature in EVA allows event administrators to register attendees manually from the backend when self-registration is unavailable or closed.
This is particularly useful for:
On-site registrations at the event venue
Users who missed online registration dates
Registrations requested via email or through support channels
Through Sales Orders, admins can create new registrations, modify existing ones, add tickets, add-ons, donations, and update order details as required.
1. Creating a New Sales Order
1.1 Navigate to Sales Order in the Menu section.
1.2 From the dropdown, select Create New to generate a new sales order.
1.3 Go to the Contact Name section and search for the contact:
2 If the attendee exists
2.1 Select the contact record, save it, and continue.
2.2 Click Next to proceed.
2.3 Complete Registration Form
Once a contact is selected, the standard registration form appears (same as frontend form).
2.4 Enter all required Registrant Information.
2.5 Add the required information.
2.6 Then select Next to proceed.
Select Ticket
Early Bird
Member Ticket
2.7 Click Create Sales Order.
3. If not available
3.1 Create a New Contact.
3.2 Complete and Fill Contact Information
Enter all attendee information and required fields:
4. Account Information Fields
4.1 Use the following fields to enter and store contact details in the system:
NOTE: These details may vary depending on the organization.
NOTE: When a Sales Order is created from the backend, add-ons, products, or donation items are not added at the time of initial order creation.
Only the base order is generated first. Further modifications or item additions can be performed later through the Edit Order workflow.